Terms & Conditions //

NO PETS

For arrivals from March 8 thru September 1, Check-in time after 4 P.M. Check out time before 10 A.M.

For arrivals from September 2 thru March 7, Check-in time after 3 P.M. Check out time before 11 A.M.

Please refer to your confirmation for check-in location.

Payments

Payments

A reservation processing fee of $70 and the first night's charges plus taxes is due within seven (7) days of making the reservation. The advance first night's rental payment is applied to the full rental balance upon check-in. Monthly reservations require the first month's rent 60 days before arrival. Peak season stays require full payment 30 days prior to arrival. 2020 Peak Season is May 20th - August 8th. All non-peak stays require payment 7 days before arrival. Visa, MasterCard, American Express, Discover and checks or money orders drawn from a U.S. bank are accepted. Payment schedules are subject to change.

Confirmation

Confirmation of your reservation will be mailed upon receipt of the reservation advance payment. Please read the confirmation for accuracy of dates and accommodations. Any errors must be directed to the reservations department within seven days of mailing.

Cancellation

A $70 service fee is assessed for all cancellations. However, if you cancel less than seven (7) days prior to arrival, your advance payment will be forfeited. If you cancel your monthly reservation less than 60 days prior to arrival, your advance payment will be forfeited. There are no refunds for early departures.

Departure Cleaning

A departure cleaning/linen fee is charged once to each reservation. Pricing variations may apply for additional baths, bedrooms or larger homes and condominiums.

Monthly Rentals

Monthly rentals are available September through March. Not all rental properties accept monthly rentals. Early bookings are encouraged. A $100 cash, check, money order or credit card deposit is required to secure your reservation.

House Parties

They are not allowed! Occupancy is strictly limited to the sleeping capacity of the condo or beach house. Maximum sleeping capacity is: 1BR-4 persons, 2BR-6 persons, 3BR-8 persons, 4 BR - 8 persons. Management reserves the right to enter the rental property anytime to investigate disturbances, check occupancy and/or check for damages.

No condominium or beach house will be rented to vacationing students or young singles unless accompanied by a parent. Singles must be 25 years of age or older. Parents must check in and occupy the condominium or house with their children during the entire rental period. Failure to do this will result in removal of the unaccompanied youth and forfeiture of all payments.

Any reservation made under false pretenses will result in forfeiture of advance payment and the party will not be permitted to check in.

Parking

All parking is limited and at some locations more restricted than others. Parking is limited to paying guests only. One permit is provided for a 1 bedroom unit. Two permits are provided for a 2 bedroom or 3 bedroom property. Three parking permits are provided for a 4 bedroom unit. Parking permits must be displayed at all times. You are subject to the parking regulations as set by the property owners. If you are bringing an RV or boat trailer, it is required that you call in advance to make arrangements.

Damages

Each guest will be financially responsible for damage done to the property beyond normal wear and tear.

Rental Periods

Some properties accept weekly reservations only; however, a (3) three-night minimum is required.

Linens

A basic supply of linen is provided in each property. Bed linen and bath towels are not changed during your stay. The start-up set of bath soap, toilet tissue and trash bags are not replenished.

For Sale

If a property is for sale, the owner reserves the right to have his property shown to prospective buyers. Every effort will be made to schedule the showing at a convenient time.

Furnishings

All vacation properties are individually owned and are decorated to suit the owner. Decor, style, and color will vary. Furnishings are subject to change without notice. Please do not transfer furnishings of any kind from one property to another. Loss of these items as well as damage to the unit or furnishings in excess of normal wear, will be charged to you, the renter. If you require special appliances or equipment, please bring them with you.

Sofa Sleepers

Most condominiums offer sofa sleepers. We recommend they be used by children.

Special Requests

Every effort will be made to accommodate special requests for height levels, bedding types and smoking or non-smoking properties. At times, it will not be possible to satisfy these requests. Brett/Robinson Vacation Rentals reserves the right to move guests to like units.

Maintenance

Please report any malfunctioning equipment or damage as soon as possible to your check-in location. Every effort will be made to correct the situation as soon as possible. Repairmen may enter the premises during business hours for purposes connected with repair, care, or maintenance of the rental property.

Weather

Please go to www.weather.com to check local weather. Enter city: Gulf Shores, enter zip code: 36542.

DURING YOUR STAY

Grilling

Fire department regulations prohibit use of a grill on all decks, porches and balconies. Some rental properties have approved grills available for your use at ground level.

Fireworks

Fireworks are prohibited at all rental properties! The use of fireworks on buildings, grounds or the beach is against city ordinances and the fire code. Use of fireworks will be reported to local authorities. Parents are responsible for supervising their children. Please leave your fireworks at home.

Telephone Service

Each property has a telephone for your convenience. Long distance calls must be made collect, or charged to your credit card or personal home phone.

Cribs and High Chairs

Cribs and high chairs may be rented through local furniture rental companies.

Inclement Weather

Refunds will not be made due to inclement weather. If evacuation is mandated by civil authorities, you will be given a refund for the unused portion of your rental period.

Agency Disclosure

Brett/Robinson serves as the agent and representative of all owners of condominium units and houses on its rental program, and is acting always, in and for the best interest of the owners.

Pets

Pets are not permitted in any rental unit. A pet, or evidence of a pet, will result in forfeiture of rent and removal. We will be happy to recommend local kennels. Please ask a reservationist when you call.

Errors

Every effort has been made to assure all descriptions are accurate, however Brett/Robinson is not responsible for changes in furnishings and equipment, or for printing errors. Rates and specials are subject to change without notice.

Use of Facilities

Accommodations and amenities are provided for your enjoyment. By using these facilities, you assume responsibility and liability for your actions. Neither the property owner, the management company, nor the owner's association assumes any liability for accidents or injuries.

Lost and Found

Although we are not responsible for personal items missing or left behind, we will attempt to locate and return them to you. Any unclaimed items will be donated to charity or discarded.

Clean beaches

Effective Jan. 1, 2016, the cities of Gulf Shores and Orange Beach require the daily removal of all personal items from the beach - such as canopies, tents, chairs and umbrellas - to ensure the safety and cleanliness of our beaches and the protection of wildlife and natural habitats. According to ordinances in each city, any personal property left on the beach one hour after sunset will be removed and disposed of overnight. For more information on the "Leave Only Footprints" initiative, visit www.cleanisland.org.

CHECK OUT

Check out Procedures

Please make sure the kitchen is left clean with all dishes, pots, and pans washed and put back in the appropriate cabinets.

Please make sure all trash is removed from your property before you check out. Trash chutes and/or trash receptacles are provided for your convenience at all our properties. At beach houses, you are responsible for removal of any litter on the grounds around the property.

Please set the thermostat temperature at 75∞F for summer and 65∞F for winter.

Our housekeepers will strip and remake the beds, replace linens, vacuum, dust, clean the bathrooms, and mop the kitchen floor. If additional cleaning is required, you will be charged.

Keys must be returned to your check-in location! Do not leave keys at the property! Unreturned or lost keys will result in the lock being changed at a cost to you of not less than $50.00.

NO EXCEPTIONS PLEASE